Insights into a business’ online reputation
Manage your client’s online reputation from a single place
Compile reviews from dozens of sites so you can easily see what’s being said about a business online. Plus, use competitive benchmarking to see how they stack up to the competition.
Help businesses show up where people are looking
Improve search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
See what customers are saying all over the web – good and bad
Monitor and get alerts when the business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
Automatically monitor and report
Keep on top of online activity affecting the reputation of a business, including reviews, listings and social media, helping you make expert recommendations, and provide proof-of-performance.
Review & Listing Sites Monitored
411.com
Cars.com
Citysearch
DealerRater
Doctor.com
Edmunds
Expedia
Facebook
Glassdoor
Google
Health Grades
Houzz
Indeed.com
Kudzu
Local Edge
Merchant Circle
MySask411
N49
Open Table
RateMDs Doctors
Superpages
SureCritic
TripAdvisor
TrueLocal
Vitals
Yahoo! Local
Yellow Book
Yellow Bot
YellowPages
ZipLocal
ZocDoc
Zomato
…and many more.
Reputation Management software features
| Monitoring | |
|---|---|
| Online review monitoring | Monitor customer reviews from dozens of major and vertical-specific review sites |
| Online mention monitoring | See when your clients’ businesses are mentioned online, with sentiment analysis |
| Online local listings management | Identify local business listings that are inaccurate or missing on up to 90+ online directories and review sites |
| Automated alerts | Alerts are sent when new information is found. These can be configured, allowing you to control the triggers |
| Employee monitoring | Monitor employees twitter activity |
| Reporting | |
|---|---|
| Executive report | Receive reports that highlight recent activity in every aspect of the business’ reputation, including new reviews, mentions and changes to listing information across the web |
| Competitive benchmarking | Compare how frequently a business is mentioned versus its competitors and track social activity |
| World cloud | Monitor the word cloud to identify what words are being used most in reviews |
| Trending keywords | Track words that have begun to appear in reviews more frequently than they used to |
| Review API | Utilize our powerful REST and JSON APIs to integrate review details and statistics with your own dashboard |
| Review Display Widget Pro | Display reviews from trusted sources on your clients’ websites |
Benefits of a white-label agency tool
Sell it as your own
Your agency logo, your name, your colors, your price. Reputation Management is 100% white-labelled, giving you a profitable way to provide reputation management services under your own brand.
Collaborate on any level
Online reputation management that adapts to you and your client’s needs: Manage a business’s reputation together with them, do it all for them, or let them do it all themselves.
Serve multiple clients from one place
Managing the reputation of multiple clients requires coordination and efficiency. With Concierge, your team will be able to manage all of your clients’ reputation effortlessly.
Available for resale on the Vendasta Platform
A complete "agency-in-a-box", Vendasta's white-label platform is the best way to provide marketing solutions to local businesses. Become a partner today.
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