A powerful listening tool for local businesses
Customer Voice is a web app that allows your agency to generate more reviews and boost the online star rating of your local business clients.
With just a couple clicks, you can reach their customers via email or text, and collect reviews on the sites that are most important to their business.
Give your clients the opportunity to engage with their customers and collect feedback they can use to deliver exceptional customer service. Plus, with negative feedback management, they can address customer concerns before it harms their reputation.
Deliver a powerful customer feedback tool that’ll have your clients seeing stars!
Turn customer experiences into stars
Generate more reviews for your clients
Build up your clients’ credibility with raving reviews and watch as new customers come pouring in. Simply choose a method, provide a customer list, and click send.
Deliver a powerful listening tool
Customer Voice gives your clients the ability to listen to customer feedback and find ways to improve. Plus, it provides an avenue to address negative feedback before it goes live.
Boost star ratings across multiple review sites
With Customer Voice, your clients can choose which sites to ask for reviews on. This way they can target their most important customers, and look great on platforms essential to their business.
Reach customers wherever they are
Customer Voice gives your clients the flexibility to request reviews on the medium that works best for their customers—either text message or email
Customer Voice features
| Feature | Description |
|---|---|
| SMS Review Request | Send review requests to customers via text message |
| Email Review Request | Send review requests to customers via email |
| Review Request Metrics | See how your review requests are performing |
| Customizable Email Templates | Customize our set of email templates to match the branding of your choice, or upload your own HTML email templates |
| Customizable Review Generation Widget | Customize and display the Review Generation Widget on any website to conveniently collect reviews from customers |
Generating reviews for a business can bring real-world customers
ABC Window Cleaning went from just a couple reviews in three years, to over twenty 5-star reviews in two months. Their increased review count and accurate business listings led to an increase in new customers:
Available for resale on the Vendasta Platform
A complete "agency-in-a-box", Vendasta's white-label platform is the best way to provide marketing solutions to local businesses. Become a partner today.
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